Magnetic Stripe
System Error Codes and Corrective Actions
Error 01 back to top
Cause:
- 1.Card is blank
- 2.Card positioned incorrectly
Corrective Corrective Action:
- 1.Format card
- 2.Insert card correctly
Error 02-05 back to top
Cause:
- 1.Dirty or damaged card
- 2.Card reader head dirty
- 3.Card reader problem
Corrective Corrective Action:
- 1.Clean or replace card
- 2.Clean reader head.
- 3.Replace card reader.
Error 06 back to top
Cause:
Corrective Corrective Action:
Error 07 back to top
Cause:
- 1.Damaged card.
- 2.Card reader head dirty
- 3.Card reader problem.
Corrective Corrective Action:
- 1.Replace card.
- Clean reader head.
- Replace card reader.
Error 10 - 59 back to top
Cause:
- 1.Card bent.
- 2.Card too wide.
- 3.Card reader problem.
- 4.Sensor Error.
Corrective Corrective Action:
- 1.Replace card.
- 2.Shave card edge.
- 3.Replace card reader.
Error 60 back to top
Cause:
Corrective Corrective Action:
- 1.Cycle power with data collector connected to the reader and reconfigure reader.
- 2.Replace reader.
Error 61 back to top
Cause:
- 1.Bill put in validator while a card is in the reader.
- 2.Vending machine failure.
Corrective Corrective Action:
- 1.Clear the error by connecting the data collector and cycle the power with the
data collector connected.
- 2.Replace vending machine controller.
Error 62 back to top
Cause:
- 1.Static electricity or lightning.
Corrective Corrective Action:
- 1.Reprogram card reader.
- 2.If it reoccurs, replace the card reader.
Error 63 back to top
Cause:
- 1.All prices have not been programmed.
Corrective Corrective Action:
Error 66 back to top
Cause:
- 1.Write amplifier failure.
Corrective Corrective:
- 1.Connect data collector and cycle power to reader.
- 2.Replace card reader.
Error 67 back to top
Cause:
- 1.Security watchdog time-out.
Corrective Corrective:
- 1.Insert "Wakeup" card.
- 2.Connect data collector and delete one sitecode and reenter the sitecode.
Error 68 back to top
Cause:
- 1.Token stuck in token dispenser
Corrective Corrective:
- 1.Remove stuck token and clean path.
Error 69 back to top
Cause:
- 1.Printer not operational
Corrective Corrective:
- 1.Clear paper path, replace paper, put printer on-line, apply power to printer.