Magnetic Stripe
System Error Codes and Corrective Actions

Error 01 back to top

Cause:
  • 1.Card is blank
  • 2.Card positioned incorrectly
Corrective Corrective Action:
  • 1.Format card
  • 2.Insert card correctly

Error 02-05 back to top

Cause:
  • 1.Dirty or damaged card
  • 2.Card reader head dirty
  • 3.Card reader problem
Corrective Corrective Action:
  • 1.Clean or replace card
  • 2.Clean reader head.
  • 3.Replace card reader.

Error 06 back to top

Cause:
  • 1.Card format incorrect
Corrective Corrective Action:
  • 1.Reformat Card

Error 07 back to top

Cause:
  • 1.Damaged card.
  • 2.Card reader head dirty
  • 3.Card reader problem.
Corrective Corrective Action:
  • 1.Replace card.
  • Clean reader head.
  • Replace card reader.

Error 10 - 59 back to top

Cause:
  • 1.Card bent.
  • 2.Card too wide.
  • 3.Card reader problem.
  • 4.Sensor Error.
Corrective Corrective Action:
  • 1.Replace card.
  • 2.Shave card edge.
  • 3.Replace card reader.

Error 60 back to top

Cause:
  • 1.Hardware failure.
Corrective Corrective Action:
  • 1.Cycle power with data collector connected to the reader and reconfigure reader.
  • 2.Replace reader.

Error 61 back to top

Cause:
  • 1.Bill put in validator while a card is in the reader.
  • 2.Vending machine failure.
Corrective Corrective Action:
  • 1.Clear the error by connecting the data collector and cycle the power with the data collector connected.
  • 2.Replace vending machine controller.

Error 62 back to top

Cause:
  • 1.Static electricity or lightning.
Corrective Corrective Action:
  • 1.Reprogram card reader.
  • 2.If it reoccurs, replace the card reader.

Error 63 back to top

Cause:
  • 1.All prices have not been programmed.
Corrective Corrective Action:
  • 1.Program all prices.

Error 66 back to top

Cause:
  • 1.Write amplifier failure.
Corrective Corrective:
  • 1.Connect data collector and cycle power to reader.
  • 2.Replace card reader.

Error 67 back to top

Cause:
  • 1.Security watchdog time-out.
Corrective Corrective:
  • 1.Insert "Wakeup" card.
  • 2.Connect data collector and delete one sitecode and reenter the sitecode.

Error 68 back to top

Cause:
  • 1.Token stuck in token dispenser
Corrective Corrective:
  • 1.Remove stuck token and clean path.

Error 69 back to top

Cause:
  • 1.Printer not operational
Corrective Corrective:
  • 1.Clear paper path, replace paper, put printer on-line, apply power to printer.

Error 192 back to top

Cause:
Corrective Corrective:
  • 1.Replace card reader.

Error 193 back to top

Cause:
Corrective Corrective:
  • 1.Replace card reader.
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